Privacy Policy
This policy describes how InfraSec collects, uses, and protects the personal information of users of the website torontoitsupport.com, in accordance with applicable legislation.
1. Data We Collect
We may collect the following categories of data:
- Identifying Data: Name, surname, email address, phone number, company name, provided voluntarily through the contact form.
- Technical Data: IP address, browser type and version, time zone, plugin types and versions, operating systems and platforms (via cookies and similar technologies).
- Usage Data: Information about how you use our website (pages visited, time spent).
2. Purpose of Data Processing
We process your personal data for the following legitimate purposes:
- To respond to your contact requests and provide technical support.
- To administer and secure our website (preventing fraud and abuse).
- To improve the browsing experience and content of our website.
- To comply with legal and regulatory obligations.
We do not use data for automated marketing (e.g., email marketing) without your explicit consent.
3. Cookies and Similar Technologies
The website uses strictly necessary cookies for basic functionality (e.g., security). We do not use third-party cookies for advertising or profiling without consent. You can control cookie settings in your browser.
4. Sharing Data with Third Parties
Your data may be shared only in the following situations:
- With our technical service providers (e.g., hosting) who process data on our behalf, under strict confidentiality agreements.
- If we are required by law or to defend our legal rights.
- We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Your Rights
In accordance with data protection legislation, you have the following rights:
- Right of access to your personal data.
- Right to rectification of inaccurate data.
- Right to erasure ("right to be forgotten") under certain conditions.
- Right to restriction of processing.
- Right to object to processing.
- Right to data portability.
- Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights or for any questions regarding data processing, contact the Data Protection Officer at the address below.
6. Data Security
As a cybersecurity service provider, we implement appropriate technical and organizational measures (including encryption and access control) to protect your data against unauthorized access, disclosure, or destruction.
Data Protection Contact
InfraSec
Address: B-dul. Independenței 2
Phone: 0369186731
Email: info@torontoitsupport.com
For specific requests regarding personal data, please use the email address above, mentioning "Data Protection" in the subject line.
Last Updated: November 15, 2023
This policy may be updated periodically. The current version is always available on this page. We encourage you to review it regularly.
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